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Help centre

Answers for every step of your order.

Find quick guidance on choosing a product, making a crypto payment, uploading proof, receiving delivery and using your account.

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Order from any country. We show redemption regions, mobile networks and coverage details before you commit to payment.

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Everything you need to know

Clear details, without the fine-print maze.

Use this practical guide to choose the right product, avoid regional or network mistakes and know what happens after payment.

01

Choosing the right product

Check the brand, value and country shown on the product page. A regional card must match the country set on the account where it will be redeemed.

02

Paying for an order

At checkout, choose Bitcoin, Ethereum, Solana or USDC. Copy the displayed address exactly and send only the selected coin on its stated network.

03

Submitting payment proof

Upload a clear JPG, PNG or WebP screenshot after payment. It should show the amount, destination address and completed transaction status.

04

Delivery and order status

Once payment is confirmed, digital products are delivered to the email entered at checkout. Signed-in customers can also follow progress from their dashboard.

05

Mobile top ups and eSIMs

Double-check the destination, phone number, operator and device compatibility. Completed top ups cannot normally be reversed.

06

Redeeming a card

Choose the brand, enter the card value and upload clear front and back images. The review status and approved payout appear in your account.

Need personal help?

Include your order number and delivery email when contacting support so we can find the order quickly.

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